Residence Services


King’s and Dal campus share a wireless network that you can connect to with your NetID. If you are new to King’s, your NetID is the username you set up when you registered for a Dalhousie email account. For example, if your email address is, your NetID is my583319. If you haven’t got your NetID set up yet, please see setting up your NetID.

ResNet is the service used in the residences to access the internet. ResNet Service includes bothwireless and ethernet connection. Your network cable can be found in your room at your desk, and you can use any type of device to connect wirelessly, as long as you have your NetID.

For wireless


  1. Click the Wi-Fi icon in the top right of the screen and select the Dal-WPA2 network.
  2. Enter your NetID and password. Any letters in the NetID should be in lowercase. Click Join.
  3. Click “Show Certificate” and confirm you are authenticating to Click Continue.
  4. Enter your computer account name and password and click “Update Settings”. You should now be connected.


  1. In Settings, select Wireless/Wireless Networks.
  2. Choose “Dal-WPA2” and Click Connect.
  3. Enter your NetID and password. Any letters in the NetID should be in lowercase. Click OK.
  4. Click Connect to complete joining the network.

Instructions for various other operating systems and devices are available at

For ethernet

  1. When you move in, verify that your ResNet (Ethernet) cable is on your desk or in your desk drawer. If it is missing, report this to the Alexandra Hall front desk.
  2. Plug the network cable into your Ethernet card located at the back of your computer (possibly on the side if you have a laptop) and the other end into the network port located on the wall (near where your phone plugs into the wall, usually behind your desk).
  3. Open your web browser (i.e Firefox) and you should automatically be directed to register your computer through the ResNet registration page using your NetID and password.
  4. If the ResNet registration page is not displayed automatically, please type in the following URL: to go to the registration page. Follow the instructions provided.

If you have any difficulties, please see the front desk at Alexandra Hall.

Please note: Wireless routers and other network devices are not permitted in residence. Printers must have wireless printing functionality disabled at all times as they are not compatible with the university’s network.

ResNet users are prohibited from using their computer as a server, or from extending the campus network through the use of routers, hubs, or wireless networks.

All ResNet users must agree to abide by Dalhousie’s acceptable use policy.

Computer labs & printing

Computer labs, which are linked to the ResNet high-speed internet system, are available for use in the King’s Library and in the lower level of Alexandra Hall. Printing is available from each of these computer labs for a nominal fee.

If you live in residence, you can also print to the Alex Hall front desk from your residence room. The instructions are noted below

Printing in Alex Hall and the Library



Student mailboxes for those living in Alexandra Hall and the bays are located at the front desk of Alexandra Hall. If you live in the Roost, pick up your mail at the reception desk in the A&A Building. Packages can be picked up at the reception area in the A&A Building. The closest mailbox for outgoing mail is located at the entrance to Lord Dalhousie Drive on Coburg Road, less than a one-minute walk from the King’s campus.

Your address while in residence:

Student Name
Room Number and Residence Building
University of King’s College
6350 Coburg Road
Halifax, NS B3H 2A1

Phone services

Each residence student is provided with a phone for room-to-room communication, free local service, and voice mail. Outside callers can contact students in residence by dialing 902.422.6011, and then a four-digit extension number. Long distance cards are available for purchase at the King’s Co-op Bookstore, or at many retail outlets.

Information is provided in your room next to your phone explaining how to set up and use voice mail. You can also consult these instructions. Please remember to do so upon moving in. If you have any further concerns or questions, or if your phone is not working, please contact the front desk of Alexandra Hall.


Laundry machines are located in the basement of Alex Hall, Middle Bay and Cochran Bay. To use them, you need a prepaid laundry card from the Alex Hall front desk. You can put money on the laundry card using your debit or credit card at the load station in the basement of the A&A Building. Each load of washing/drying costs $1.25.

Illness and sick trays

If you become ill or experience any health-related difficulties during the academic year, feel free to talk with your don. We will do our best to support and accommodate your needs. The dons can arrange for sick trays to be brought to you from the dining hall.


The Facilities staff at King’s are responsible for the maintenance and upkeep of our residence buildings. Any maintenance requests relating to your residence room should be directed to the front desk of Alex Hall at ext. 132. Larger maintenance issues should be directed to your Don.


Students are responsible for the general upkeep of their rooms. You can obtain cleaning supplies from the front desk of Alexandra Hall. Scotia Cleaners is the cleaning contractor for the university. The company uses “green” cleaning supplies and products. Any cleaning requests can be submitted to the front desk of Alexandra Hall. Ongoing complaints or concerns should be directed to your don.

Recycling and garbage

Bins are provided for garbage and for recycling (plastic and glass drinking containers and paper) in Alexandra Hall, Cochran Bay, Angels’ Roost, and under Middle, Chapel, and Radical bays. Please regularly empty the garbage can in your room into one of main garbage bins in one of those locations.

Common rooms and TV rooms

Common rooms with televisions, which are for the general use of all students, are located in Alexandra Hall and the Roost. The room in Alexandra Hall can be booked for group use through the front desk of Alexandra Hall.

Fitness Facilities

All residence students have full access to the fitness facilities (aerobic studio, cardio room, weight room, gymnasium) located in our campus gym. You have access to these facilities by using your residence swipe card.

DalCard / Student ID cards

The DalCard is your student identification card, Library card, and it provides you with access to Prince Hall (the dining hall). You will also need to show it when you use your university bus pass on Metro Transit. You can get your DalCard at any time during the year by going to the DalCard office, which is located in Howe Hall at 6230 Coburg Rd. (on the Dalhousie campus), a five-minute walk from the King’s quad.


Unfortunately, King’s is not able to provide any storage space for personal belongings. Hockey and athletic equipment can be stored in the locker rooms in the gym. The key for this room is available from the front desk of Alexandra Hall.


There are numerous bike racks located throughout the campus for bike storage. Winter bike storage is also available by contacting Facilities Management. Bicycles which are secured to railings, trees or buildings will be removed and placed in storage for one week, after which they will be donated to charity.

Campus Safety

The university has taken a number of measures to ensure the safety of the campus community at King’s:

  • Controlled-access doors have been installed on all residence buildings, and both professional security and King’s Patrol staff make hourly rounds of the campus after regular business hours.
  • Each night one of the dons is on-call to respond to emergencies, and the dean is only a phone call away.
  • In the event of a serious emergency, we rely on our good relationship with the Halifax Regional Police and Emergency Medical Services, who are always quick to respond.

In the event of an emergency…

DIAL 9-911 FROM ANY CAMPUS PHONE TO SPEAK WITH EMERGENCY PERSONNEL (ambulance, police, etc). You should also call extension 132 to alert the front desk. If you cannot contact the front desk yourself, send a friend or bystander.

Safety bulletins

The Dean’s Office issues safety memos throughout the year in the event that there are particular safety issues you should know about. Read these notices, please! You will find them in your Dalhousie email account, posted on your don’s bulletin board in your residence and/or in your mailboxes at Alex Hall desk.

Click here for more information on campus safety.