Academic Forms & Transcripts

Transcript Requests

The University of King’s College and Dalhousie University have teamed up with MyCredsTM, a renowned expert in digital credentials, and a platform that certifies, shares and validates academic credentials. The Association of Registrars of the Universities and Colleges of Canada (ARUCC) owns MyCredsTM, a national credential wallet that has been established by leaders in Canadian higher education.

The wallet enables students to view and share digitized and easily transferable post-secondary transcripts from anywhere and at any time. Documents issued via the network are authentic, tamper-proof and legally recognized.

Requesting, receiving and sharing transcripts

Current Students

All current King’s students, including Bachelor of Journalism (Honours) and One-Year Bachelor of Journalism students, will initiate requests through Dal Online under Web for Students > Student Records > Request Official Transcripts. For information on how to request transcripts through Dal Online, how to share transcripts with third parties and other topics, please visit Dalhousie’s MyCredsTM page or review the information below.

Former Students

For former students in the Bachelor of Journalism (Honours) and the One-Year Bachelor of Journalism programs, please initiate requests through the King’s Registrar’s Office (see below for specific instructions on how to request transcripts).

  • Former students in the Bachelor of Journalism (Honours) and Bachelor of Journalism programs have two options to request transcripts:

For former King’s students in Bachelor of Arts, Science or Music programs and without access to Dal Online:

  • Submit your transcript request via the Dalhousie Registrar’s Office UStore. The UStore is only to be used by former students who are not able to access Dal Online. Please allow 1-2 business days processing time for a digital transcript and 5-7 business days processing time for a hard copy transcript.

All current and former King’s students can access and share transcripts digitally through the MyCredsTM learner portal, as the most timely and accessible transcript option; however, official hard copy transcripts are still available upon request.

Further instructions and information about MyCredsTM

  • Current and former King’s students in the Bachelor of Arts, Bachelor of Science, Bachelor of Music, Master of Journalism and the Master of Fine Arts should consult Dalhousie’s MyCredsTM web page for detailed information on MyCredsTM and using the MyCredsTM learner portal.
  • Current and former King’s Students in the Bachelor of Journalism (Honours) and Bachelor of Journalism can consult the FAQ table below for detailed information on MyCredsTM and how to use the MyCredsTM learner portal.

 

MyCredsTM FAQs for Bachelor of Journalism (Honours) and Bachelor of Journalism Students

About MyCredsTM and Official Digital Transcripts

Is there a cost to have a document issued through MyCredsTM?

To access the document types outlined in the table below, you are required to purchase one share credit, which allows you to share your transcript with one recipient. In case you want to share a document with an additional employer or an educational institution, you may have to acquire extra share credits. Please consult the table below for further details. As and when new documents are released, they will be incorporated into this chart.

Document Fee Share Period
Digital Official Transcript $10 plus tax Pay per share
Printed Official Transcript $10, $15 for priority service Pay per copy

How does MyCredsTM secure my official transcript?

By sharing via the MyCredsTM Learner portal, the official transcript becomes genuine, tamper-proof and legally accepted. MyCredsTM-issued documents feature digital signatures that comply with the standards for certified digital documents across various countries worldwide. When you share your documents with third parties using the MyCredsTM portal, their authenticity is guaranteed by these digital signatures. Your documents are securely stored in MyCredsTM and you have the authority to decide who sees your documents and who you want to share them with. For further details on secure storage, please see the MyCredsTM website.

An authentic document can be identified by a blue ribbon symbol, indicating that the document has not been modified after being downloaded.

In the event of any alterations or an invalid digital signature, a symbol with a red cross will appear, signifying that the document is not valid.

What happens after I have made my transcript request?

Digital transcript orders are processed and transmitted from King’s to MyCredsTM within 1-2 business days. When your digital transcript is ready, you will receive an email notification from MyCredsTM. Use the sign-in link directly from the email.

You will be prompted to use your Dalhousie NetID (email) and password.

You will be prompted to provide your mobile number to set up Multi-Factor Authentication (MFA).

You will see your issued transcript on your Documents landing page. You must purchase at least one share credit must be purchased to access your transcript. The share credit can then be used to share your transcript with a third party or yourself via an email address. Additional share credits are available for purchase.

Note: If it is your first time using the MyCredsTM Learner portal, you will be prompted to register for a MyCredsTM account. You will also need to set up Multi-Factor Authentication (MFA) with your mobile phone. To add or update your mobile number select Account Settings in the top right corner.

Is a transcript legend and grading scale included on digital transcripts?

Every official transcript, regardless of whether it is in digital or physical form, contains a grading scale and a legend.

I need a digital and physical copy of my official transcript. Can I order them together?

No. To obtain both digital and paper versions of your official transcript, you must submit separate requests and make separate purchases.

Can I include a reference number or cover sheet with my digital transcript?

Yes. You will have the ability to add a reference number when you share the document with another institution/third party.

I just want to download a PDF for myself, can I do that?

While you will not be able to download a PDF of your transcript in MyCredsTM, a downloadable PDF of your unofficial transcript is available in Dal Online free of charge. You can access this under Web for Students > Student Records > Academic Records.

I have a hold on my account and can’t request an official transcript, what are my options?

Students with transcript holds on their account still will be unable to request transcripts.

To learn how to make payments to the University, please see our Payments Guide.

How can I request an updated version of my transcript in MyCredsTM?

To request an updated version of your transcript, submit a request to the King’s Registrar’s Office by initiating a new request via Dal Online under Web for Students > Student Records > Request Official Transcripts.

Using the MyCredsTM learner portal

What happens after I have made my transcript request?

When your digital transcript is ready, you will receive an email notification from MyCredsTM. Digital transcript orders are processed and transmitted from King’s to MyCredsTM within 1-2 business days. Use the sign-in link directly from the email.

You will be prompted to use your Dalhousie NetID (email) and password.

You will be prompted to provide your mobile number to set up Multi-Factor Authentication (MFA).

You will see your issued transcript on your Documents landing page. You must purchase at least one share credit must be purchased to access your transcript. The share credit can then be used to share your transcript with a third party or yourself via an email address. Additional share credits are available for purchase.

Note: If it is your first time using the MyCredsTM Learner portal, you will be prompted to register for a MyCredsTM account. You will also need to set up Multi-Factor Authentication (MFA) with your mobile phone. To add or update your mobile number select Account Settings in the top right corner.

How do I sign in to MyCredsTM?

If you have the email notification you received from MyCredsTM when the document was issued: follow the link in the email notification and use your NetID and password.

If you no longer have the email notification you received from MyCredsTM please allow 1 business day for processing and then:

Navigate to the MyCredsTM sign in page.

Use the Sign in with your Education Provider button and select ‘Dalhousie and Ukings’ from the list.

You will be prompted to use your NetID and password.

What is multi-factor authentication (MFA) and how do I update my number?

As part of ongoing security enhancements to the platform, MyCredsTM introduced Multi-Factor Authentication (MFA) for learners. When you register for a MyCredsTM account you will be required to set up MFA with your mobile phone.

To add or update your MFA mobile number:

  1. Select Account Settings from the top right corner dropdown menu.
  2. Select Edit Details under the Personal details section.
  3. Complete the Edit Details form and select OK.

What email address will MyCredsTM use to send notifications and instructions for accessing and sharing my document?

All MyCredsTM notifications will be sent to the email address indicated in your transcript request.

For former students and alumni without a Dalhousie email account on file in Dal Online, you will be prompted to enter another email address of your choosing and communications related to your request will be sent to it.

What should I do if I lost or deleted the email notification from MyCredsTM?

Even if you no longer have the email notification from MyCredsTM, you can still access your documents by navigating to the MyCredsTM website

How do I send my transcript to someone?

The MyCredsTM Learner portal works on the premise that the document is yours, you are in full control of it, and thus you “share” access to it with others.

To share your digital transcript, you must pay the $10 share fee for each unique share by buying share credits (see below for more details). If you don’t have any share credits, the SHARE button will be grey. At least one share must be purchased to initially access your transcript.

When you have purchased a share credit, the SHARE button will become blue.

Select the SHARE button to send your transcript to your chosen destination.

Note: should there be any updates to a document, the third-party recipient will immediately be able to access the updated version.

How do I complete the document sharing form?

There are two main sharing options:

  • Option 1: “Generate a link to my documents”
    • Use this option to share it with employers, institutions not listed in Option 2, other third-parties or to download a copy for your own records.
  • Option 2: “Send my documents to a registered organization”
    • Use this option if the institution you are sending it to is listed in the Recipient field (i.e., they also use MyCredsTMTM).
    • The fields that will need to be completed will vary by institution.

To complete the form, note the following:

  • Share name (optional): the name you choose will be visible only to yourself in the Documents and Sharing tabs within the Learner portal (will not be seen by the recipient of your share).
  • Purpose of share (optional): a simple note about why you are sharing the document with this recipient.
  • Recipient email (required): the email address you want your transcript to be sent to.
  • Reference (optional): visible to the recipient, this might be a note they’ve asked you to provide with your transcript.
  • Access PIN (optional): creating a PIN means that the recipient will also need the PIN to view your transcript. It is your responsibility to provide the PIN to your recipient.
  • Expiry date (optional): entering an expiry date means that the recipient can only access your document before the entered date. You can change the expiry date after the share if an extension is needed.

Can I change my display name on MyCredsTM?

You can change your MyCredsTM display name under account settings. Your display name will appear in all notifications sent to recipients you have shared your document(s) with. Your digital transcript will always display your legal name as indicated in Dal Online. If you change your legal name during your studies, send a copy of your government-issued photo ID to registrar@ukings.ca to have your legal name changed.

Once your legal name has been updated, you can request a new official transcript through the King’s Registrar’s Office.

Where can I find more information about MyCredsTM?

  1. Visit the MyCredsTMwebsite for Learner FAQs.
  2. Watch the MyCredsTMHow-To Videos.

Information for employers or organizations verifying electronic documents

Please visit the MyCredsTM Member Frequently Asked Questions page.

Is a digital transcript issued through MyCredsTM an official University of King’s College document?

The digital signatures found in documents issued by the University of King’s College via MyCredsTM meet the legal criteria for certified digital documents in various countries worldwide. By sharing their documents through the MyCredsTM portal, students and alumni can verify their authenticity as official documents from King’s, thanks to these digital signatures.

How do I ensure the authenticity of King’s documents issued through the MyCredsTM Learner portal?

Official digital transcripts and credentials must display the Blue Ribbon Symbol and a valid digital certification issued by GlobalSign CA for Adobe. To be deemed trustworthy and official, recipients must receive the document via email from MyCredsTM, with the URL beginning with https://learner.mycreds.ca. Transcripts sent from a personal email account will not be considered official.

When viewing the document on the MyCredsTM portal, several indicators will confirm its authenticity:

  • A cover page will provide details about the document’s features.
  • The document status will indicate that it’s Available.
  • The Certified blue-ribbon symbol will be present.
  • Users will be able to access certificate information.

A PIN is required to view the document, where do I find it?

When sharing a document, students can create a PIN and are responsible for ensuring the recipient receives it. If you’ve received a document, please contact the sender directly.

Why do I see a document verification failure message?

A document verification failure message will appear after accessing the link if:

  • A document has been revoked by King’s.
  • The share has expired (students/alumni are able to set expiry dates and make extensions).
  • The share has been disabled by the student/alumni.

FYP

Foundation Year Program students who require a formal explanation of the content and breakdown of the Program can print this letter [PDF] from the registrar.

Confirmation of Enrollment

Students can access a general Confirmation of Enrollment letter in PDF format through DalOnline:

  • Select Web for Students > Student Records > Confirmation of Enrollment, Degree Awarded, and Post-Graduate Work Permit Letters
  • Select the term for which you want to confirm your enrollment from the first drop-down menu
  • Select the type of letter from the second drop-down menu

The letter may take a few moments to generate. When it is ready, the ‘Preview Letter’ button will appear. Please read the letter carefully to make sure the details are correct. You can print or download the letter using the ‘Print/Download Letter’ button in the top left of the screen.

If there are any errors in the letter, or if you received an error message when attempting to generate the letter, please fill out the Request for Letter of Confirmation form and, as a King’s student, email it to registrar@ukings.ca (not fcounter@dal.ca). You are welcome to include any further details that are needed but are not covered on the form in the accompanying email. If the agency or institution to which you need to confirm your enrollment requires a different form, please bring that form to the King’s Registrar’s Office where it can be signed and prepared for mailing.

Honours applications

Journalism students who wish to complete a combined honours degree will download one of two combined honours application forms, depending on when they began study:

Have it signed by both departments and return it to the Registrar’s Office. Forms can also be picked up at the Registrar’s Office.

NOTE: It can take up to five years to complete a combined honours degree in journalism. Please consult the Registrar’s Office or the Undergraduate Coordinator in the School of Journalism for guidance.

Arts or science students who wish to complete a single or combined honours degree can download Dalhousie’s Honours Application Form [PDF], or pick up a copy at the King’s Registrar’s Office. The form must be signed by the applicable departments and returned to the Registrar’s Office.

Find out more about applying for an honours degree.

Intent to graduate forms

Students intending to graduate in May must apply to graduate by December 1. All students must apply through their Dal Online accounts, under Web for Students > Student Records > Apply to Graduate.

Replacement Parchments

Your degree parchment is the official legal document issued by the University that certifies that you have completed your degree. If your parchment is lost or damaged, replacement parchments may be provided for a fee of $50.

Bachelor of Arts, Bachelor of Science, Bachelor of Music, Master of Journalism and Master of Fine Arts in Creative Nonfiction

BA, BSc, BMus, MJ and MFA replacement parchments are issued by the Dalhousie Registrar’s Office. Find out how to request a replacement parchment on Dalhousie’s website.

Bachelor of Journalism (Honours) and Bachelor of Journalism

Undergraduate Journalism replacement parchments are issued by the King’s Registrar’s Office with fee payable to King’s.

To receive a replacement parchment from King’s, you will need to return the damaged original, or if you are unable to provide the original, you will need an affidavit from a lawyer, commissioner of oaths or a notary public (which must include their stamp or seal) to confirm:

  • what happened to the original degree (ie. lost, stolen)
  • your full name and date of birth
  • current mailing address
  • degree and the year you graduated.

Replacement parchments have the signatures of the current President, Director and Registrar and are dated the day they are reprinted. They are stamped in red ink on the bottom left corner with the notation of “Issued to replace the original dated _____” with the original graduation date written in the space provided.

Please send the original parchment or affidavit along with payment (cheque or credit card number) by mail or courier to:

Registrar’s Office
University of King’s College
c/o Coordinator, Academic Services and Student Systems
6350 Coburg Road
Halifax, Nova Scotia B3H 2A1

If you require any further assistance or clarification, please contact registrar@ukings.ca.

Additional academic forms