New in 2023: current and former King’s students will access and share official digital transcripts with MyCredsTM
The University of King’s College and Dalhousie University have teamed up with MyCredsTM, a renowned expert in digital credentials, and a platform that certifies, shares and validates academic credentials. The Association of Registrars of the Universities and Colleges of Canada (ARUCC) owns MyCredsTM, a national credential wallet that has been established by leaders in Canadian higher education.
The wallet enables students to view and share digitized and easily transferable post-secondary transcripts from anywhere and at any time. Documents issued via the network are authentic, tamper-proof and legally recognized.
The way that current and former King’s students request transcripts will generally remain the same:
By requesting a digital transcript, you authorize the University of King’s College to share your data with MyCredsTM.
All current and former King’s students can access and share transcripts digitally through the MyCredsTM learner portal, as the most timely and accessible transcript option; however, official hard copy transcripts are still available upon request.
There are numerous advantages for both students and graduates. Apart from providing individuals with greater control over the sharing of their documents, the network ensures authenticity, proof of tamper-resistance and legal validity for the documents issued through it. Additionally, utilizing the network will accelerate the processing of requests, and individuals will have round-the-clock access to their documents once they are issued.
To access the document types outlined in the table below, you are required to purchase one share credit, which allows you to share your transcript with one recipient. In case you want to share a document with an additional employer or an educational institution, you may have to acquire extra share credits. Please consult the table below for further details. As and when new documents are released, they will be incorporated into this chart.
|Digital Official Transcript||$10 plus tax||Pay per share|
|Printed Official Transcript||$10, $15 for priority service||Pay per copy|
By sharing via the MyCredsTM Learner portal, the official transcript becomes genuine, tamper-proof and legally accepted. MyCredsTM-issued documents feature digital signatures that comply with the standards for certified digital documents across various countries worldwide. When you share your documents with third parties using the MyCredsTM portal, their authenticity is guaranteed by these digital signatures. Your documents are securely stored in MyCredsTM and you have the authority to decide who sees your documents and who you want to share them with. For further details on secure storage, please see the MyCredsTM website.
Every certified document features a digital signature that fulfills the legal criteria established by the European Union for genuine electronic documents, surpassing the standards in North America, Australia and New Zealand.
An authentic document can be identified by a blue ribbon symbol, indicating that the document has not been modified after being downloaded.
In the event of any alterations or an invalid digital signature, a symbol with a red cross will appear, signifying that the document is not valid.
Students in the Bachelor of Journalism (Honours) and Bachelor of Journalism programs have two options to request transcripts:
By requesting a digital transcript, you authorize the University of King’s College to share your data with MyCredsTM.
When your digital transcript is ready, you will receive an email notification from MyCredsTM. Use the sign-in link directly from the email.
You will be prompted to use your Dalhousie NetID (email) and password.
You will be prompted to provide your mobile number to set up Multi-Factor Authentication (MFA).
You will see your issued transcript on your Documents landing page. You must purchase at least one share credit must be purchased to access your transcript. The share credit can then be used to share your transcript with a third party or yourself via an email address. Additional share credits are available for purchase.
Note: If it is your first time using the MyCredsTM Learner portal, you will be prompted to register for a MyCredsTM account. You will also need to set up Multi-Factor Authentication (MFA) with your mobile phone. To add or update your mobile number select Account Settings in the top right corner.
Digital transcript orders are processed and transmitted from King’s to MyCredsTM within 1-2 business days. You will receive an email notification from MyCredsTM once your digital transcript is available for you to share.
Every official transcript, regardless of whether it is in digital or physical form, contains a grading scale and a legend.
No. To obtain both digital and paper versions of your official transcript, you must submit separate requests and make separate purchases.
The MyCredsTM Learner portal works on the premise that the document is yours, you are in full control of it, and thus you “share” access to it with others.
To share your digital transcript, you must pay the $10 share fee for each unique share by buying share credits (see below for more details). If you don’t have any share credits, the SHARE button will be grey. At least one share must be purchased to initially access your transcript.
When you have purchased a share credit, the SHARE button will become blue.
Select the SHARE button to send your transcript to your chosen destination.
Note: should there be any updates to a document, the third-party recipient will immediately be able to access the updated version.
Yes. You will have the ability to add a reference number when you share the document with another institution/third party.
While you will not be able to download a PDF of your transcript in MyCredsTM, a downloadable PDF of your unofficial transcript is available in Dal Online free of charge. You can access this under Web for Students > Student Records > Academic Records.
Students with transcript holds on their account still will be unable to request transcripts.
To learn how to make payments to the University, please see our Payments Guide.
To request an updated version of your transcript, submit a request to the King’s Registrar’s Office in one of two ways:
Yes, King’s is a receiver institution and accepts digital transcripts from other institutions through the MyCredsTM portal.
If you have the email notification you received from MyCredsTM when the document was issued: follow the link in the email notification and use your NetID and password.
If you no longer have the email notification you received from MyCredsTM please allow 1 business day for processing and then:
Navigate to the MyCredsTM sign in page.
Use the Sign in with your Education Provider button and select ‘Dalhousie and Ukings’ from the list.
You will be prompted to use your NetID and password.
Note: if it is your first time using the MyCredsTM Learner portal: You will be prompted to register for a MyCredsTM account. You will also need to set up Multi-Factor Authentication (MFA) with your mobile phone. To add or update your mobile number select Account Settings in the top right corner.
All MyCredsTM notifications will be sent to the email address indicated in your transcript request.
For former students and alumni without a Dalhousie email account on file in Dal Online, you will be prompted to enter another email address of your choosing and communications related to your request will be sent to it.
Even if you no longer have the email notification from MyCredsTM, you can still access your documents by navigating to the MyCredsTM website
You can begin to share your digital transcript once you receive a confirmation email that your digital transcript is available. From the MyCredsTM learner portal, after you have purchased share credits, you can share your digital transcript with a recipient by selecting the SHARE button.
You will be asked to complete the document sharing form (details outlined below).
Once complete, the recipient will receive an email notification from MyCredsTM that includes your name, indicating that you have shared a document with them. The recipient will click on the link provided in this email notification to view your transcript. The recipient will also be able to download your transcript.
There are two main sharing options:
To complete the form, note the following:
Yes. If you set an expiry date when you used a share credit to share your digital transcript with a recipient, that recipient will lose access once the expiry date passes. An expired share still counts towards the number of share credits you have used.
Need to extend the expiry date? You can do that under the Sharing tab and editing the field in the appropriate shared document.
Yes. You have full control over access to your documents. In the MyCredsTM Learner Portal, go to the Sharing tab and you can view the individual share that you would like to change and disable the recipient’s access at any time. A disabled share still counts towards the number of the share credits you have used.
You can change your MyCredsTM display name under account settings. Your display name will appear in all notifications sent to recipients you have shared your document(s) with. Your digital transcript will always display your legal name as indicated in Dal Online. If you change your legal name during your studies, send a copy of your government-issued photo ID to email@example.com to have your legal name changed.
Once your legal name has been updated, you can request a new official transcript through the King’s Registrar’s Office.
As part of ongoing security enhancements to the platform, MyCredsTM introduced Multi-Factor Authentication (MFA) for learners. When you register for a MyCredsTM account you will be required to set up MFA with your mobile phone.
To add or update your MFA mobile number:
The digital signatures found in documents issued by the University of King’s College via MyCredsTM meet the legal criteria for certified digital documents in various countries worldwide. By sharing their documents through the MyCredsTM portal, students and alumni can verify their authenticity as official documents from King’s, thanks to these digital signatures.
Official digital transcripts and credentials must display the Blue Ribbon Symbol and a valid digital certification issued by GlobalSign CA for Adobe. To be deemed trustworthy and official, recipients must receive the document via email from MyCredsTM, with the URL beginning with https://learner.mycreds.ca. Transcripts sent from a personal email account will not be considered official.
When viewing the document on the MyCredsTM portal, several indicators will confirm its authenticity:
When sharing a document, students can create a PIN and are responsible for ensuring the recipient receives it. If you’ve received a document, please contact the sender directly.
A document verification failure message will appear after accessing the link if:
Please see the MyCredsTM Verifier FAQs.
Foundation Year Program students who require a formal explanation of the content and breakdown of the Program can print this letter [PDF] from the registrar.
Students can access a general Confirmation of Enrollment letter in PDF format through DalOnline:
The letter may take a few moments to generate. When it is ready, the ‘Preview Letter’ button will appear. Please read the letter carefully to make sure the details are correct. You can print or download the letter using the ‘Print/Download Letter’ button in the top left of the screen.
If there are any errors in the letter, or if you received an error message when attempting to generate the letter, please fill out the Request for Letter of Confirmation form and, as a King’s student, email it to firstname.lastname@example.org (not email@example.com). You are welcome to include any further details that are needed but are not covered on the form in the accompanying email. If the agency or institution to which you need to confirm your enrollment requires a different form, please bring that form to the King’s Registrar’s Office where it can be signed and prepared for mailing.
Journalism students who wish to complete a combined honours degree will download one of two combined honours application forms, depending on when they began study:
Have it signed by both departments and return it to the Registrar’s Office. Forms can also be picked up at the Registrar’s Office.
NOTE: It can take up to five years to complete a combined honours degree in journalism. Please consult the Registrar’s Office or the Undergraduate Coordinator in the School of Journalism for guidance.
Arts or science students who wish to complete a single or combined honours degree can download Dalhousie’s Honours Application Form [PDF], or pick up a copy at the King’s Registrar’s Office. The form must be signed by the applicable departments and returned to the Registrar’s Office.
Find out more about applying for an honours degree.
Students intending to graduate in May must apply to graduate by December 1. All students must apply through their Dal Online accounts, under Web for Students > Student Records > Apply to Graduate.
Your degree parchment is the official legal document issued by the University that certifies that you have completed your degree. If your parchment is lost or damaged, replacement parchments may be provided for a fee of $50.
BA, BSc, BMus, MJ and MFA replacement parchments are issued by the Dalhousie Registrar’s Office. Find out how to request a replacement parchment on Dalhousie’s website.
Undergraduate Journalism replacement parchments are issued by the King’s Registrar’s Office with fee payable to King’s.
To receive a replacement parchment from King’s, you will need to return the damaged original, or if you are unable to provide the original, you will need an affidavit from a lawyer, commissioner of oaths or a notary public (which must include their stamp or seal) to confirm:
Replacement parchments have the signatures of the current President, Director and Registrar and are dated the day they are reprinted. They are stamped in red ink on the bottom left corner with the notation of “Issued to replace the original dated _____” with the original graduation date written in the space provided.
Please send the original parchment or affidavit along with payment (cheque or credit card number) by mail or courier to:
University of King’s College
c/o Coordinator, Academic Services and Student Systems
6350 Coburg Road
Halifax, Nova Scotia B3H 2A1
If you require any further assistance or clarification, please contact firstname.lastname@example.org.